FAQ

What is the teacher/student ratio at PlanetKid?

Student/teacher ratios are governed by state guidelines and are based on age. They are as follows:

Infants — 1:4
Ages 1-2 — 1:6
Ages 2-3 — 1:11
Ages 3-4 — 1:15
Preschool Age — 1:20
School Age — 1:25

Is there an advantage to making a reservation?

A reservation will ensure that a space is available at your preferred time.

What type of security measures do you offer at PlanetKid?

PlanetKid maintains a locked door separating the reception/front counter area and the designated Child Care areas. This door can only be opened by electronic release by the Child Care staff. The front door is locked at dark and identification must be provided before staff will open this door. Positive ID is required for drop-off and pick-up.

Do I need to provide diapers and wipes for my child?

We recommend that you provide diapers, wipes and formula for your child. PlanetKid does keep a supply of diapers available for purchase.

Can I bring snacks and drinks from home for my child?

You are welcome to bring snacks and drinks for your child. We ask that you please label all items with your child’s name.

How do you address the issue of sick children?

If a child becomes sick while in our care, we will contact the parent or guardian and ask that the child be picked up in a timely manner. The state has a comprehensive policy on the guidelines for accepting ill children into our care, and it is available upon request for your review. Our parent handbook also outlines in detail our procedures for handling sick children.

We want to answer your questions. Please send us an E-mail using the form below and tell us what you want to know.